The Portland Home & Garden Show is February 22-26…let the hot tub headaches begin! At least, that’s what many customers seem to experience when they move up and down the show aisles, bombarded with the many choices out there in hot tubs.
Before you head to the Home Show, take some time to do research on the companies with show displays. A little bit of homework will certainly narrow your choices and you’ll be better prepared to do educated shopping and make the most of your show time.
Here are five top things you should know about the hot tub company you choose to shop at the show:
- Do they have an established history in my community? Or, is this company at the show someone who travels from state to state, with no showroom and no business address in Oregon? Make sure the hot tub company you choose can be there to support you for the years you own your hot tub, and are local so they can provide your warranty service.
- Do they have any service awards or certifications? The company that has a reputation for great customer service and has been lauded by their customers in online reviews will no doubt do right by you as well. There should also be awards from manufacturers, community groups, and associated professionals.
- Do they have longevity offering the same brands to their customers? Or do they change brands every six months, year, two years? The longer a company has been a dealer for one brand of product is the mark of stability, consistency—and offering a hot tub brand that serves consumers as a solid investment.
- Do they offer services to help you make the right decision in a hot tub? A good hot tub company will offer in-home consultations, the ability to try out a few tubs in their showrooms if you need that as part of your decision-making process, and a solid customer satisfaction guarantee in case the tub you choose isn’t quite right.
- Is their show booth staffed by sales staff that works in their stores as well? Some hot tub companies hire outside show teams designed to extract money at shows in order to make money for themselves. The sales pro you choose to do business with should be available to help you every step along the way and make sure you’re set up for the long haul.
A little homework before you set out for the Home Show will make a big difference in who you choose as your hot tub company. We’ll hope to see you at the show, and have you join the thousands of happy customers we’ve partnered with since 1979. It’s how we continue to beOregon’s premier hot tub company!
